Much like non-destructive excavation, it’s what’s beneath the surface that matters. At Super Sucker Hydro Vac Service Inc., a drive towards excellence and constant innovation is at our core. You’ll see it in how we work, our equipment, and in our people. Our internal focus is on building a team that cares about their work, and it results in having some of the most productive operators in the business. When you choose Super Sucker Hydro Vac Service Inc. as your hydro excavation company, you know you’ll get a fast, safe and thorough job.

SERVICES

HYDRO VAC

EXCAVATION

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DRY SUCTION

EXCAVATION

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PROJECT

MANAGEMENT

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CORING+

REINSTATEMENT

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CONCRETE

MOBILE MIXER

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MATERIAL

SLINGER

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FACILITY

MAINTENANCE

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SERVICES

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Mobile Mixer
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JOIN OUR TEAM

Our people are an integral part of what we do – and our success. Fully trained and certified staff ensure a superior service. We understand the importance of providing high-level training to qualify and certify all our operators to minimize risk on the site. We also cultivate a culture of learning and leadership among our workforce and promote growth and opportunity. It’s essential for your employees and our customers. It also elevates our trade.

CURRENT CAREER OPPORTUNITIES

JOB SUMMARY

The Strategic Account Manager (SAM) will be responsible for the maintenance of existing key accounts and development of new business, with a focus on gas + hydro distribution companies, national general contractors and engineering consultants. The scope of employment and responsibilities include, but are not limited to:

KEY RESPONSIBILITIES

  • In-person/virtual sales calls to existing customers and prospects in assigned portfolio
  • Tracking of daily sales activity in CRM system and procurement of weekly activity reports
  • Expansion of assigned customer base by developing relationships with additional active accounts in your territory
  • Grow revenue of existing accounts assigned to you by expanding contact list, increasing rates and adding auxiliary services
  • Qualify new sales opportunities through market research and identifying potential clients
  • Collaborate with Inside Sales and marketing to drive lead generation for assigned portfolio
  • Prepare and deliver “lunch and learn” style, and other in-person presentations to new and existing customers.
  • Answer incoming calls from potential clients, including occasional after-hours and weekend calls.
  • Prepare, track and monitor tender submissions & bid packages in your territory
  • Maintain a high level of service to existing customers; managing the customer relationship from contract execution through delivery to after sales service; and soliciting referrals from these customers, where possible.
  • Attend trade shows and industry events
  • Maintain professionalism, tact, diplomacy and sensitivity to represent and portray the company in a positive manner
  • Keep up to date on new products and services, competitors, and industry activities
  • Assist in the billing process and generate data used for KPI’s
  • Assist with targeted sales marketing campaigns
  • Other duties as assigned.

QUALIFICATIONS

  • Completion of a college diploma in sales, business, civil, or construction technology.
  • 3-5 years of previous sales and/or account manager experience.
  • Previous industry experience would be considered an asset.
  • Natural ability to build relationships and establish influence.
  • Strong presentation and communication skills.
  • Proficient spoken and written English.
  • Experience with Microsoft Products including MS Word and Excel.
  • A passion for problem-solving and developing a scope of work for client’s unique projects.

Work Conditions

  • Must be available and accessible by phone and email after regular business hours
  • Flexible schedule to meet with customers outside of regular business hours
  • Frequent local travel is required, often up to several hours of driving per day
  • Ability to visit all company facilities and attend meetings throughout Ontario
  • Required to keep daily log of kilometers

Reference ID: SAM 1121

Job Type: Permanent

Benefits:

  • Casual dress
  • Company car
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Work remotely:

  • No

Strategic Account Manager Posting on Indeed

Job Posted: October 2021

JOB SUMMARY

The Customer Service Representative (CSR) is responsible for providing professional customer service to SSHVS clients. The CSR is the first point of contact for the company’s current and prospective customers. In this role, the CSR will provide clients with a clear understanding of services, respond to all customer inquiries, and demonstrate a commitment to providing the highest level of service from start to finish.

KEY RESPONSIBITLIES

1. Obtain and input all Service details for following day(s) jobs to ensure all aspects of work considered (equipment/staffing/training etc.)

2. Take all incoming phone calls from clientele and direct as appropriate, ensuring a smooth and professional customer experience upon phoning SSHV.

3. Maintain constant awareness of service availability (schedule) in order respond to clients effectively while maximizing serviceability.

4. Provide pricing to clients upon receiving job scope and service request.

5. Initiate, follow up and gather feedback from clients on services provided through use of on-site client survey.

6. Address any/all client inquiries and provide effective and timely communications – Accounts Receivable, operational, training etc.

7. Work with Clients to complete Onboarding and Credit Card confirmation and pushing net30 terms where appropriate.

8. Work with Supervisors, planning team, and sales team to drive proactive efforts in servicing clients.

9. Be able to complete and approve sales orders for assigned clients. (Non-Project)

QUALIFICATIONS

· Previous Sales/Customer Service experience

· Sharepoint experience required.

· Strong working knowledge of Microsoft Office applications such as Outlook, Word, and Excel

· Strong customer service skills

· Previous experience or knowledge of the construction industry is an asset

SCHEDULE & WORKING CONDITIONS

· 44 hours/week in office environment. Hours may vary based on day to day challenges

· The employee will also be required to be available during off hours based on client needs.

*Please note our office is located in Ancaster, Ontario.

Reference ID: CSR 1121

Job Type: Full-time

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Education:

  • Secondary School (preferred)

Experience:

  • customer service: 1 year (preferred)

Work remotely:

  • No

Customer Service Representative Posting on Indeed

Job Posted: October 2021

JOB SUMMARY

The Senior Financial Analyst will be responsible to perform various accounting financial analytical functions for a group of companies. The individual will have extensive knowledge in accounting, pursuing their CPA and demonstrate strong presentation and problem-solving abilities.

KEY RESPONSIBITLIES

· Financial planning and analysis

· Budgeting and forecasting

· Month and year end closings

· Intercompany account reconciliations

· Balance sheet analysis

· Variance analysis and ad-hoc reporting

· Cost accounting

· Inventory accounting

· Financial modeling

· Fixed Asset accounting

· Project management

· KPI/dashboard reporting and development

· Completes statutory reporting as related to the role

· Other duties as assigned.

QUALIFICATIONS

· At least 3-4 years of progressive experience as a financial analyst

· Actively pursuing latter stages of their CPA designation

· Multi-company background

· Strong presentation skills

· Excel expert

· Experience with a wide range of accounting software

· Courteous manners with employees, vendors, and customers

· Upholds and supports company values

SCHEDULE & WORKING CONDITIONS

· 42.5 hours/week, Monday to Friday

· Office environment, sitting behind a desk for long periods of time

Reference ID: SFA 1021

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s Degree (preferred)

Work remotely:

  • No

Senior Financial Analyst Posting on Indeed

Job Posted: October 2021

The Estimator is a part of the Super Sucker Sales Team responsible for producing comprehensive estimates and quotations for existing and prospective customers. The ideal candidate would have a well-rounded, general knowledge of the construction industry and common building practices in the fields of civil, ICI, hydro, sewer-watermain and road-building construction. The estimator must be able to work quickly, managing and prioritizing multiple estimates at once. The estimator must have a high attention to detail and exceptional mathematical skills. The estimator must be comfortable interacting with customers and be able to assist them in developing a scope of work for individual projects.

Key Responsibilities

  • Work closely with the sales team to develop and complete turn-key estimates for Super Sucker’s vacuum excavation and auxiliary support services.
  • Assemble quotations and estimates in various pricing formats, including unit rate, hourly and lump sum using pre-existing corporate pricing templates.
  • Review of drawings, specifications, and tender documents to determine site specific requirements.
  • Manually calculate volumes, distances, and other various measurements to quantify job scopes.
  • Correspond with customers as necessary to clarify and develop the required scope of work.
  • Builds and maintains a strong relationship with new and existing customers.
  • Complete occasional site visits as necessary to review job requirements.
  • Seek out and catalogue pricing from sub-contractors and suppliers.
  • Create and maintain a database of customer references, and corporate information for use in tender and pre-qualification submissions.
  • Pro-actively monitor public and private bid sourcing sites for new vacuum excavation opportunities within larger construction tenders.
  • Other duties as assigned.

Qualifications

  • Completion of a college diploma in civil, architecture or construction technology.
  • 1-3 years of previous construction estimating experience.
  • Previous experience in construction estimating and/or hands-on construction experience would be an asset.
  • Proficient spoken and written English.
  • Understanding of the life cycle of a construction project, including critical-path scheduling.
  • Experience with Microsoft Products including MS Word and Excel.
  • Works with a sense of urgency, able to manage multiple objectives at once.
  • A passion for problem-solving and developing a scope of work for client’s unique projects.
  • Highly organized and detail oriented, with strong mathematical skills.

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Tell us about your hobbies outside of work.

Experience:

  • construction estimating: 1 year (required)

Work remotely:

  • No

Junior Estimator Posting on Indeed

Job Posted: October 2021

JOB SUMMARY – this job is located in Mississauga

The Parts & Logistics Coordinator provides a vital support for the Super Sucker operations team. The successful candidate will complete important and a variety of tasks to assist the operations, field, and yard team in achieving its targets.

If you like being outdoors, enjoy driving (company vehicle) to various construction sites and locations within the GTA, and have some organizational skills, this may be the job for you. You will be out and about, not stuck behind a desk, have a variety of tasks to complete and meet lots of people during your travels.

KEY RESPONSIBITLIES

· Dispense and monitor supplies usage.

· Assist Yard Associate with daily morning tasks.

· Complete supplies pick up from various vendors.

· Run supplies and/or trucks to sites.

· Complete tools equipment pickups from sites.

· Move tools and equipment between yards.

· General yard and maintenance duties as required.

· Check fluids and start trucks.

· Ensure heaters are working in the winter months, and truck is ready for service.

· Preform last minute, urgent truck switches between yards.

· Other duties as assigned.

QUALIFICATIONS

· Valid G license required

· Mechanical experience an asset

· Ability to work independently

· Punctual and ability to meet deadlines

· Ability to lift and preform physically demanding tasks.

· Team player

SCHEDULE & WORKING CONDITIONS

· Monday to Friday

· Early morning start

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • RRSP match
  • Wellness program

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Parts Management: 1 year (preferred)

Licence/Certification:

  • Class G Licence (preferred)

Shift availability:

  • Day Shift (required)

Parts and Logistics Coordinator Posting on Indeed

Job Posted: October 2021

JOB SUMMARY – this job is located in Mississauga

The Mobile Equipment Parts Coordinator provides a vital support for the Super Sucker operations team. The successful candidate will complete important and a variety of tasks to assist the operations, field, and yard team in achieving its targets.

If you like being outdoors, enjoy driving (company vehicle) to various construction sites and locations within the GTA, and have some organizational skills, this may be the job for you. You will be out and about, not stuck behind a desk, have a variety of tasks to complete and meet lots of people during your travels.

This position is entry level, perfect for retiring in or just starting off your career.

KEY RESPONSIBITLIES

· Dispense and monitor supplies usage.

· Assist Yard Associate with daily morning tasks.

· Complete supplies pick up from various vendors.

· Run supplies and/or trucks to sites.

· Complete tools equipment pickups from sites.

· Move tools and equipment between yards.

· General yard and maintenance duties as required.

· Check fluids and start trucks.

· Ensure heaters are working in the winter months, and truck is ready for service.

· Preform last minute, urgent truck switches between yards.

· Other duties as assigned.

QUALIFICATIONS

· Valid G license required

· Mechanical experience an asset

· Ability to work independently

· Punctual and ability to meet deadlines

· Ability to lift and preform physically demanding tasks.

· Team player

Job Types: Full-time, Permanent

Experience:

  • Parts Management: 1 year (preferred)

Licence/Certification:

  • Class G Licence (required)

Willingness to travel:

  • 50% (preferred)

Work remotely:

  • No

Mobile Equipment Parts Coordinator Listing on Indeed

Job Posted: October 2021

JOB SUMMARY

The Customer Service Representative/Inside Sales (CSR) is responsible for providing professional customer service to “Super Sucker Hydro Vac Services.” (SSHV) The CSR is the first point of contact for the company’s current and prospective customers. In this role, the CSR will provide clients with a clear understanding of services, respond to all customer inquiries, and demonstrate a commitment to providing the highest level of service from start to finish.

KEY RESPONSIBITLIES

  1. Obtain and input all Service details for following day(s) jobs to ensure all aspects of work considered (equipment/staffing/training etc.)
  2. Take all incoming phone calls from clientele and direct as appropriate, ensuring a smooth and professional customer experience upon phoning SSHV.
  3. Maintain constant awareness of service availability (schedule) in order respond to clients effectively while maximizing serviceability.
  4. Provide pricing to clients upon receiving job scope and service request.
  5. Initiate, follow up and gather feedback from clients on services provided through use of on-site client survey.
  6. Address any/all client inquiries and provide effective and timely communications – Accounts Receivable, operational, training etc.
  7. Work with Clients to complete Onboarding and Credit Card confirmation and pushing net30 terms where appropriate.
  8. Work with Supervisors, planning office team, and sales team to drive proactive efforts in servicing clients.
  9. Be able to complete and approve sales orders for assigned clients. (Non-Project)

SCHEDULE & WORKING CONDITIONS

  • 44 hours/week in office environment. Hours may vary based on day-to-day challenges.
  • The employee will also be required to be available during off hours based on client needs.

CSR/ Inside Sales Coordinator – Hamilton, ON – Indeed.com

Job Posted: July 2021

JOB SUMMARY – This position is located in Ancaster

The Dispatcher effectively coordinates and schedules availability of required equipment (hydrovac, coring, and auxiliary operations), crews, and job specifications as necessary. They communicate scheduled jobs, respond to job inquiries, and work with various departments to ensure proper details for jobs are recorded.

KEY RESPONSIBILITIES

Assist the scheduling and dispatch team in daily activities, including but not limited to:

· Assist in the daily bookings of trucks and coordination of schedule

· Answer incoming calls and emails as necessary

· Complete locate forms

· Working with other departments to schedule staff and equipment

· Assembling a schedule for all staff and equipment for next day and future planning

· Arrange manifests

· Ensure job details are correct

· Organizing client information, dump sites, etc.

· Communicate pertinent information to clients, co-workers, field staff, etc.

· Administrative tasks associated to billing, time sheets, and general operations

· Follow all legislation and regulations set out by the Occupational Health & Safety Act

· Other duties as required

QUALIFICATIONS

· Previous scheduling or dispatch experience

· Strong working knowledge of Microsoft Office applications such as Outlook, Word, and Excel

· High organizational skills

· Strong customer service skills

· Ability to work under pressure

· Multi-tasking

· Team-player attitude

· Previous experience or knowledge of the construction industry is an asset

This is a non-unionized role

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Weekends

Experience:

  • dispatch: 1 year (required)
  • scheduling: 1 year (required)
  • Construction: 1 year (preferred)
  • Customer service: 2 years (required)

Work remotely:

  • No

Indeed Link

We dig a little deeper. Because our standards are higher – in safety, equipment and employee practices – we’re the right choice for hydro vac excavation services by the construction industry, engineering firms and public utilities of Southern Ontario.

WHY JOIN US?

  • Competitive wages, benefits and RRSP options
  • A supportive team atmosphere and exciting employee initiatives
  • Be part of a growing company that rewards hard work and invests in its people and equipment
  • Extensive training provided

JOB RESPONSIBILITIES & DUTIES

  • Safely perform hydro vac excavation on job sites across Southern Ontario
  • Provide excellent customer service as you represent the Super Sucker brand
  • Troubleshoot issues and equipment, including preventative maintenance
  • Opportunity to perform various support work connected to excavation including the operation of equipment such as coring trucks, cement mixer trucks, slinger trucks and suction excavators
  • Follow all legislation and regulations set out by the Occupational Health & Safety Act and Super Sucker’s Policies & Standard Operating Procedures

JOB REQUIREMENTS

  • Safety oriented, team-player attitude and a willingness to learn
  • Applicants with a DZ license will be considered for a Driver position
  • AZ license is considered an asset
  • G license required for the Operator position

Thank you to all applicants. Only applicants moving forward in the recruitment process will be contacted.

Job Posted: July 2021

Super Sucker Hydro Vac Service Inc. is an equal opportunity employer and we welcome diversity in the workplace. We encourage applications from all qualified individuals, including visible minorities, Aboriginal people, and persons with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

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